Read our privacy statement below and find out how to contact us if you have concerns about the use of your personal information.

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Protecting your privacy

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• Impact is committed to ensuring the privacy of your personal information and complying with the Privacy Act 2020. 

• Your personal information remains private and confidential to Impact. We do not rent, sell, or exchange your personal information.

• Unless we reasonably believe that we are required to do so by law, we will only pass on your information to other organisations where you have notified Impact that you wish to receive updates from them.

• If you are under 16 years old, please ask your parent or guardian before signing up on this site.

 

Collection of personal information

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Impact collects information about our supporters, customers, donors and members, including:

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• Personal information that you provide voluntarily for example when registering, completing forms, in correspondence with us, when you purchase our donation products or services.

• Aggregated website traffic information collected by our web server or third party systems we subscribe to.

 

We explain the ways we collect personal information in more detail below.

 

Use of personal information

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Your personal information enables us to:

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• Verify your identity;

• Process your donations accurately and securely;

• Respond to your requests, enquiries, feedback, or customer service related activities;

• Communicate with you on matters relevant to your donation, and from time-to-time provide you with information about Impact that may be of interest to you;

• Provide you with any services that we offer and any goods that you purchase;

• Improve our website and mobile apps so we can give you a better online experience;

• Consider you for volunteer and/or employment positions with Impact;

• Provide you with any other services you have requested;

• Protect and/or enforce our legal rights and interests, including defending any claim;

• Comply with the Privacy Act 2020 and for any other purpose authorised by law;

• Use the information for any other purposes for which you have given us your permission.

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Retention of your personal information

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We will retain personal information that we collect for as long as it is required for the purpose/s for which it was collected, or otherwise as required by law. In most cases, once personal information is no longer required, we will securely destroy it or otherwise delete all identifying details so that only anonymised data is retained.

If you choose to stop using Impact, or if you pass away, we will deactivate your account and remove your personal information.

 

Access to your personal information

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We take all reasonable steps to ensure that your Personal Information that we hold is accurate, up to date, complete, relevant, and not misleading. Please feel free to contact us about your personal information or the communication we send you. We are happy to provide you with any personal information that we hold about you. If it is wrong, we will correct it.

 

Communications from Impact

 

From time to time, Impact may send you communications that we feel are appropriate to the nature of your relationship with us.

 

Unsubscribe policy

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We strive to only send emails to those who want to receive it. If you would not like to receive future emails from us, please email info@charityimpact.org.

 

Website privacy and security

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We take the security of your Personal Information seriously. We take all reasonable steps to ensure that we keep your Personal Information secure, both in electronic and hard copy format, and to protect against loss, unauthorised access, use, modification, disclosure, or other misuse.

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Credit and debit card security

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We work diligently to protect the security of your personal information, including credit and debit card information. When you submit personal information including credit card details, a secure server is used. We protect your information during transmission by using the Secure Sockets Layer (SSL), which encrypts your information when transmitted over the Internet. You can check that the SSL is active by looking for the padlock symbol on the browser.​

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External links

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There are links on our website that take you to other websites outside of our service. Any links provided to third party websites are provided solely for your convenience. The operation and content of such third party websites is beyond our control; we do not endorse in any manner whatsoever, or accept any responsibility for, the content or other material that may be contained on such websites, the use of such websites, or any products or services advertised on or sold through any such websites. We will not be liable under any circumstances for any damages whatsoever, direct or indirect, resulting from any use of this website or any third party website linked to this website, whether or not we are advised of the possibility of such damages.

 

Payments made by credit and debit card

 

Impact uses a secure PCI-compliant third party to handle credit and debit card payments made through this site. Credit card information is not stored or processed by internal Impact systems.

 

Mandatory reporting of notifiable privacy breaches

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If your personal information is involved in a privacy breach which we reasonably believe has caused or is likely to cause serious harm to you (“a Notifiable Privacy Breach”), we will inform you and recommend what steps you should take in response. We will also report a Notifiable Privacy Breach to the Office of the Privacy Commissioner.

 

Changes to this Statement

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We reserve the right, at any time, to modify, amend or update these terms without notice. If you have any questions about this statement, or any intended changes, please contact Steve Deverell at info@charityimpact.org